T&C'S
Title
Title to products passes from Trading Bridge to customer upon delivery of shipment.
Taxes
Unless otherwise stated on the face hereof, all prices include Value Added Duties (VAT).
Payment
Unless otherwise stated, all payments shall be due upon receipt of an invoice. Payment is paid to Trading Bridge and will reflect this on your statements. Trading Bridge reserves the right to obtain a security interest in all products sold to the customer, and in proceeds thereof, until payment is made in full by customer.
Prices
Trading Bridge reserve the rights to change the prices of any or all of its products without prior notification.
Delivery
Trading Bridge will make every effort to arrange all orders on the day of receipt (Monday-Friday). Delays or lost parcels due to the international couriers are out of our control. Trading Bridge will not be held liable for lost or delayed parcels, due to the nature of the order processing and couriers internal operations and their margin of error. This is unavoidable even for tracked items and while we will credit or replace these orders we cannot be held liable for losses to yourself or any prior plans you have made around our delivery time frame estimates. By agreeing to these terms and conditions you accept this.
Our Right To Cancel or Refuse Sale
Trading Bridge retains the right to cancel or refuse a sale and automatically refund any order both partially or fully for specific items within said order. Instances such as supplier stocking errors or an unachievable customer requirement implied or otherwise may lead to us taking this course of action. The amount relating to our right to cancel or refuse sale will be refunded back to the original payment method within 1-3 working days.
Data Protection
Trading Bridge never passes on or sells your information for marketing purposes. The only time we pass on your information is your order details to our wholesale supplier who drop ships your order to you. Your data is processed in accordance with local law.
DDP and Risk of Loss
Unless otherwise stated on the face hereof, all shipments are DDP from third party supplier facilities. Upon delivery of the products to the customer, Trading Bridge liability for delivery shall cease, and title and all risk of loss or damage to the products as a result of misuse, or damage to personal property as a result of misuse shall pass on to the customer.
Returns, Replacements & Refunds
The below must be read in conjunction with, our Return Policy. Refunds will be issued in the same form as the original payment. If paid by credit card, a credit will be issued to the original credit card provided on that specific order. If product(s) from suppliers need to be returned for whatever reason, then customer shall follow the Trading Bridge return policy found here.
Returned orders shall be arranged through support@tradingbridge.co.uk where the return is approved and RMA code assigned. All returns need an RMA code. Before a refund and/or reshipment can be issued, the products in question must be checked via email and provided images of damaged items to be replaced.
If Trading Bridge determines that failure of the product(s) was not a result of a defect in materials or workmanship, or if the reason for return does not involve failure, then Trading Bridge reserves the right to cancel the return request.
*We would be unable to offer any sort of credit for items without notification of return request.
*If you do not state whether you desire a refund or a replacement, a standard replacement will be issued.
* You will not receive a refund or replacement if you do not adhere to the above.
Terms of Limited Warranty
Trading Bridge warrants to the original customer purchasing such products directly from the supplier that all such products sold will be free from defects in materials and workmanship affecting form, fit and function. Any claim alleging that any product fails to conform to the foregoing warranty may be made only by the customer who purchased such product and only while such customer owns such product.
Limitations
Trading Bridge MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND Trading Bridge DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMITY TO MODELS OR SAMPLES, OR ANY WARRANTIES OR INDEMNITIES AGAINST INTELLECTUAL PROPERTY INFRINGEMENT. IN NO EVENT SHALL Trading Bridge BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ALL DISPUTES ARISING OUT OF OR RELATED TO THE LIMITED WARRANTIES SET FORTH HEREIN (CUSTOMER DISPUTES) SHALL BE GOVERNED BY THE LAWS OF THE UNITED KINGDOM. CLAIMS AGAINST Trading Bridge FOR SHORTAGES SHALL BE DEEMED WAIVED IF NOT MADE WITHIN THREE (3) BUSINESS DAYS AFTER RECEIPT OF THE SHIPMENT.
Entire agreement
These terms and conditions, including those on the face hereof, constitute the entire agreement with regard to this sale and expressly supersede and replace any prior or contemporaneous agreements, whether written or oral, relating to said sale, including any terms and conditions on any of customers documents or purchase orders. This agreement shall be binding upon the heirs, successors and assigns of the parties hereto. If any provision of this agreement shall be held to be invalid or unenforceable, the remainder of this agreement shall remain in full force and effect.
Governing law, jurisdiction and costs
This agreement is governed by the laws of the UNITED KINGDOM, without regard to its conflict or choice of law provisions. Customer acknowledges and agrees that the UNITED KINGDOM is an appropriate place for venue of any litigation and that UNITED KINGDOM courts have jurisdiction over this agreement and customer. In the event the customer and Trading Bridge are unable to resolve any customer dispute, and any collection action, suit or other judicial proceeding is commenced, the prevailing party in any such collection action, suit or judicial proceeding shall be entitled to recover its costs and reasonable attorneys fees incurred.
Terms and Conditions
This sale is subject to the terms and conditions stated herein, which are in lieu of and replace any and all terms and conditions set forth in any documents issued by customer, including, without limitation, purchase orders and specifications. In case of conflict between the terms and conditions stated here and those on the face hereof, those on the face hereof shall control. ANY ADDITIONAL, DIFFERENT OR CONFLICTING TERMS AND CONDITIONS ON ANY SUCH DOCUMENT ISSUED BY CUSTOMER AT ANY TIME ARE HEREBY OBJECTED TO BY Trading Bridge, AND ANY SUCH DOCUMENT SHALL BE WHOLLY INAPPLICABLE TO ANY SALE MADE HEREUNDER AND SHALL NOT BE BINDING IN ANY WAY ON Trading Bridge.