Last updated: May 2026 These Terms & Conditions apply to the supply of goods and related sourcing, product development, quality control, production management and logistics services by Trading Bridge Ltd (“Trading Bridge”, “we”, “us”, “our”) to business customers (“Customer”, “you”, “your”). Trading Bridge Ltd is a UK-based sourcing, procurement and supply business specialising in products and components manufactured in the Far East. Unless otherwise agreed in writing, your commercial and contractual relationship is with Trading Bridge Ltd. We may use our affiliated Chinese limited company (“China Affiliate”) to manage the local manufacturing and supply chain. This may include: This structure allows Trading Bridge to manage manufacturers locally and provides greater contractual and operational recourse in China should issues arise during production. Unless expressly stated otherwise, the underlying manufacturer and our China Affiliate are not parties to the contract between you and Trading Bridge Ltd. All quotations will state the relevant product, specification, quantity and commercial basis and may include EXW, FOB, landed or delivered pricing depending on the project. Our quoted supply price may include Trading Bridge's commercial margin together with the sourcing, negotiation, production management, quality assurance and coordination required to fulfil the order. Unless specifically itemised, underlying factory costs, supplier pricing, freight buy rates and Trading Bridge's commercial margin are confidential commercial information and do not form part of the Customer's quoted price. Prices are based on the information available at the date of quotation and may be affected by factors including exchange rates, raw material prices, freight rates, duties, taxes and changes requested by the Customer. Unless otherwise stated: For standard ongoing supply arrangements, Trading Bridge's sourcing, coordination and assurance costs are normally incorporated into the quoted price of the goods. Where a project requires significant product development, tooling, prototyping, technical research, compliance work, supplier development or complex multi-SKU coordination, we may agree a separate project or development fee. Any separate project fee will be agreed in writing before chargeable work begins. No order is binding until accepted by Trading Bridge in writing or an invoice/order confirmation has been issued and any required deposit has been received. Each accepted quotation, order confirmation or agreed specification forms part of the contract between Trading Bridge and the Customer. Any terms contained in a Customer purchase order or other Customer document will not override these Terms unless expressly accepted by Trading Bridge in writing. Unless otherwise stated in the quotation or agreed in writing, our standard payment terms for production orders are: Samples, prototypes, tooling, development charges and lower-value orders may require 100% payment in advance. Alternative credit or payment terms may be agreed in writing for established Customer accounts. Production, sampling or other chargeable work will not commence until any payment due at that stage has cleared. Trading Bridge reserves all statutory rights relating to overdue commercial payments. The Customer is responsible for providing sufficient information to define the required product, including where applicable: Samples, prototypes, drawings, renders, colour standards or specifications may be used to establish an approved production standard. The Customer must review and approve relevant pre-production samples or specifications before bulk manufacture where approval is requested. Once production has commenced, changes requested by the Customer may result in additional costs, revised minimum order quantities and extended lead times. Natural materials including wood, bamboo, leather, stone and other naturally occurring materials may exhibit reasonable variations in grain, colour, texture and appearance. Such variations will not constitute a defect where they fall within the approved specification or reasonable commercial tolerances. Trading Bridge and/or our China Affiliate will manage production with the selected manufacturer in accordance with the agreed specification. Quality control may include factory checks, production photographs, dimensional checks, sample inspections, pre-shipment inspections or third-party inspections depending on the scope agreed for the order. Inspection is normally carried out on a sampling basis and does not constitute a guarantee that every individual unit will be entirely free from defects. Where an agreed AQL standard, tolerance or inspection protocol applies, this will be recorded in the relevant quotation, specification or quality document. Goods supplied by Trading Bridge must materially conform to the agreed specification, approved samples and applicable agreed quality requirements, subject to agreed or reasonable manufacturing tolerances. Each party remains responsible for the legal and regulatory obligations that apply to it. The Customer must inform Trading Bridge of the intended use and market for the goods and of any specific regulatory, certification, testing, retailer or industry requirements that must be met. Where compliance documentation, testing, factory certification or material declarations are required, these should be identified before production and will be incorporated into the sourcing and approval process where agreed. Trading Bridge will use reasonable care to obtain and verify agreed documentation from manufacturers and testing providers. We cannot warrant compliance with requirements that were not disclosed to us or included in the agreed specification or scope. Nothing in these Terms excludes any statutory responsibility that applies to Trading Bridge as supplier, importer or otherwise under applicable law. The applicable delivery basis will be stated in the quotation or order confirmation. Trading Bridge can supply on EXW, FOB or delivered/landed terms depending on the Customer's requirements. Where Trading Bridge manages importation into the United Kingdom as part of the quoted service, Trading Bridge Ltd will normally act as the UK importer and will appoint freight forwarders and customs representatives to arrange transportation and customs clearance on our behalf. Where the Customer elects to arrange its own international freight or importation, responsibilities for collection, freight, customs clearance, duties, taxes and importation will follow the agreed quotation and applicable delivery terms. Where a landed or delivered price is quoted, the quotation will state which freight, duty, customs clearance and delivery costs are included. Delivery and transit dates are estimates unless expressly guaranteed in writing. Trading Bridge will use reasonable endeavours to meet agreed schedules but cannot guarantee delays will not arise from events outside our reasonable control, including: Risk in the goods will pass in accordance with the delivery basis specified in the quotation or order confirmation. Where Trading Bridge has agreed delivery to the Customer's UK premises and no alternative risk-transfer point is expressly stated, risk will pass upon delivery. Legal title to goods supplied by Trading Bridge will not pass to the Customer until all amounts due in respect of those goods have been paid in full. Customers should inspect goods promptly following delivery and notify Trading Bridge as soon as reasonably practicable of any shortage, damage or alleged non-conformity. Where a problem is reported, the Customer must provide reasonable supporting information, which may include photographs, videos, batch information, measurements or affected samples. Where goods are confirmed not to comply with the agreed specification, Trading Bridge will work with the Customer and manufacturer to determine an appropriate remedy. Depending on the circumstances, this may include rework, replacement, credit or refund in relation to the affected goods. No remedy will apply to defects caused by misuse, incorrect storage, modification, normal wear, Customer-supplied specifications or circumstances occurring after risk has passed which are outside Trading Bridge's control. Because many products are manufactured specifically for the Customer, orders cannot normally be cancelled once materials have been purchased or production has commenced. Where cancellation is requested, Trading Bridge will attempt to minimise committed costs, but the Customer remains responsible for costs already incurred or irrevocably committed on its behalf. Deposits, tooling charges, development fees and sample costs are non-refundable to the extent that the corresponding expenditure or work has already been incurred or committed. The Customer retains ownership of its existing trademarks, designs, artwork, specifications and other intellectual property supplied to Trading Bridge. Trading Bridge will treat confidential Customer specifications, commercial information and product development information as confidential and will disclose it only where reasonably necessary to perform the agreed work. Background intellectual property, manufacturing know-how, processes and pre-existing designs belonging to Trading Bridge or a manufacturer remain the property of their respective owners unless otherwise agreed in writing. Ownership and storage arrangements for bespoke tooling will be confirmed separately where tooling is required. Our supplier network, factory relationships, negotiated commercial arrangements and sourcing information form part of Trading Bridge's commercial know-how. Where Trading Bridge introduces a manufacturer or supplier that was not already known to the Customer, the Customer agrees not to use confidential information supplied by Trading Bridge for the purpose of intentionally circumventing Trading Bridge and contracting directly with that supplier for the same or substantially similar goods without our written agreement. This restriction does not apply where the Customer can demonstrate that it had an existing direct commercial relationship with the relevant supplier before Trading Bridge's introduction. Neither party will be liable for failure or delay caused by circumstances beyond its reasonable control. The affected party will use reasonable efforts to minimise the impact and resume performance as soon as reasonably practicable. Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to the above, Trading Bridge will not be liable for indirect or consequential loss or for loss of profit, revenue, business, anticipated savings, goodwill or commercial opportunity arising indirectly from an order. Subject to applicable law, Trading Bridge's total aggregate liability arising from any individual order will not exceed the total amount paid or payable by the Customer to Trading Bridge in respect of that order. Nothing in this section limits the Customer's obligation to pay amounts properly due under an order. Trading Bridge may suspend or terminate an order or ongoing engagement where: Termination does not affect rights, payments or liabilities already accrued. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. A failure or delay by Trading Bridge to enforce any right does not waive that right. No third party has any right to enforce these Terms unless expressly stated otherwise. Any variation to these Terms must be agreed in writing by Trading Bridge. These Terms and any dispute or claim arising from them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, unless otherwise agreed in writing. Trading Bridge Ltd Company No: 16255420Trading Bridge Ltd – Terms & Conditions of Supply and Services
1. Our Role & Supply Model
2. Quotations & Pricing
3. Project & Development Fees
4. Orders & Contract Formation
5. Payment Terms
6. Specifications, Samples & Customer Approval
7. Production & Quality Control
8. Product Compliance & Documentation
9. Shipping, Customs & Importation
10. Risk & Title
11. Inspection, Defects & Claims
12. Cancellations
13. Intellectual Property & Confidentiality
14. Supplier Relationships
15. Force Majeure
16. Limitation of Liability
17. Termination
18. General
19. Governing Law & Jurisdiction
20. Contact & Company Information
Collingwood Buildings
38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF
United Kingdom
Registered in England & Wales
Email: support@tradingbridge.co.uk
